For anyone that is online, there are going to be online attacks. One thing that is not a good idea is letting online wounds fester. It is important to have a response plan that could effectively address any attacks or concerns. If any attack is allowed to dwell, then it is going to cause more damage than initially. Therefore, it is important for one to take the time to address the issue. This is not to say that he has to stop the services he is providing in order to respond to the attack. However, it is important to show that he is aware of the attacks that have been aimed at him.
One of the most important aspects of addressing the attacks is to claim the listings. When one claims his listings, then he is able to monitor and respond to the content. For instance, when it comes to review sites like Reputation.com, there are a lot of unclaimed listings. For the ones that have claimed their listings, there is a much better success when it comes to business. It is important for companies to engage the community and address the issues that have been mentioned on the site. In this case, he will be able to take care of any damages to his reputation.
One very important thing for a business to show is that he is accessible. He must also show that he is aware of the problem and cares enough to fix the problem. Therefore, it is important to make sure some of the major issues with the company is addressed. Of course it is not important to handle every single complaint. The person must be discerning as to whether the complaint is legitimate or just something written to get a rise out of someone. The worst thing a business can do is get dragged into the mud with someone else.